OFFICEMAX RETURN POLICY

Campus departments do not need to fill out a Material Return form if they use the following guidelines and include information from their packing slips. If you do not have a packing slip and need assistance with your return, contact Nancy Devers, 355.1700 ext 190.

OfficeMax Returns

• Contact OfficeMax at 800.472.6473, and request an authorization to return (ATR) number. Give the customer service representative the invoice number located on the packing slip.
• After receiving the authorization to return number, you may order any replacement item(s). Give the original release number to the representative so there will be no delay in the delivery of the order.
• Write the ATR number and the total number of boxes being returned on a photocopy of the OfficeMax packing slip. Attach the information to the outside of the box to ensure full credit from the vendor.
• Contact University Stores at 355.1700 to arrange for pickup of the return.