RETURNS

University Stores Stock Return/Exchange Procedures:

Items Purchased from University Stores can be returned, provided they are in the original packaging.  No obsolete or discontinued merchandise will be accepted.

Stock Return Information:

Merchandise returned due to an error by Stores or a manufacturer's defect will be credited 100% if returned in original package, in undamaged condition, and in a timely manner. Merchandise returned for any other reason will be credited subject to the following restocking charges:

Return Options:

• Call University Stores at 355.1700 with return/exchange information.
• Fax completed Return/Exchange Form to University Stores, 517.355.8308. University Stores will arrange for pickup.
• Attach completed Return/Exchange Form to merchandise and place in Campus Mail for pickup.
• Bring the item(s) to the service counter during business hours with the required information for credit.

Please Provide:

• Copy of the original requisition.
• Exact quantity, stock number, and description of item(s) returned.
• Reason for return.

Cylinder Return Information:

To return empty cylinders, the Cylinder Return Form must be completed and returned to University Stores.